Types of Tech Support Services We Support
- Computer Repair
- Antivirus Software
- Malware Removal
- Printer Repair
- OS Troubleshooting
- Email Support
- PC Optimization
- Network Issues
- Data Backup & Recovery
- And many more!
In the tech support industry, accepting credit card payments online is vital to the success of your operation, especially since many clients are remote and interact with your business via phone or online. High-Risk Match understands the unique challenges you face, and we provide the payment solutions needed to close sales quickly and securely.
Why Tech Support Merchant Accounts Are Hard to Place
Selling services related to IT and tech support has inherent risks, and there are a few reasons why this is considered a high-risk industry:
- Fluctuating Ticket Sales:
Tech support services range widely in cost. From quick fixes with low costs to major repairs or software installations with high costs, fluctuating transaction sizes make it harder for banks to establish an average transaction value. This inconsistency can create challenges for both business owners and banks. - Fraud and Scams:
The tech support industry has unfortunately been linked to pop-up scams, malware, and viruses, leading to a tarnished reputation in the eyes of banks and customers. Many banks shy away from this industry due to the perceived risk of fraudulent activities. - Service-Based Business:
Tech support businesses don’t typically deal with physical products, and customers may not fully understand the technical issues they’re facing. This can lead to dissatisfaction, miscommunication, and higher chargeback rates. Customer service skills are just as important as technical skills in this industry, making it more complex to manage customer expectations and avoid disputes.
Due to these factors, many banks are unwilling to support payment gateways for online tech support businesses. However, High-Risk Match has the infrastructure, underwriting, and risk mitigation solutions in place to support your tech support business.
Why You Need a High-Risk Payment Processor for Tech Support
At High-Risk Match, we specialize in securing high-risk merchant accounts for businesses like yours. Our expertise in high-risk industries allows us to offer solutions that tier-one processors simply cannot provide. We have the banking relationships in place to ensure your business is set up with secure, reliable credit card processing, enabling you to serve your customers without worrying about account freezes or sudden shutdowns.
Key Benefits of High-Risk Match’s Tech Support Payment Processing
- Dedicated Account Manager: You’ll be assigned a dedicated account manager who will guide you through the compliance process, help you set up a secure payment gateway, and provide support for chargeback management and risk mitigation.
- Comprehensive Risk Mitigation Tools: With High-Risk Match, you gain access to advanced fraud protection and chargeback mitigation tools, reducing the risks that come with operating in the tech support industry.
- Flexible Payment Options: We support various payment types, including credit, debit, and phone payments, ensuring you can serve customers wherever they are.
Still Unsure? We’ve Got You Covered
Even if you don’t have the best personal credit or are just starting a new merchant account for tech support, High-Risk Match has the experience and capacity to get your business up and running. Our payment processing solutions allow you to focus on what matters—providing top-tier tech support to your clients.
Frequently Asked Questions (FAQs)
Why is the tech support industry considered high-risk?
The tech support industry is labeled high-risk due to fluctuating ticket sizes, the risk of fraud, and high chargeback rates.
How long does it take to get approved for a merchant account?
Once we have the required documentation, most approvals are completed within 48-72 hours.
What are the fees associated with high-risk payment processing?
Fees can vary based on your business model, but High-Risk Match offers competitive pricing customized to your needs.
Contact Us Today
At High-Risk Match, we understand the challenges of running a tech support business and offer tailored solutions to make payment processing seamless and secure. Let us help you stay compliant, manage risks, and scale your business without interruptions.
Ready to Get Started?
Create an account with High-Risk Match today and start accepting payments instantly. Or contact us to design a custom payment solution for your tech support business.
Tech Support Software Integrations
High-Risk Match excels at supporting tech support and IT businesses by integrating directly with your website for streamlined tools and solutions. Whether you need to connect your website shopping cart or integrate your CRM, we have the connections and software compatibility to set you up quickly. Our established partnerships with major software providers ensure that you have a secure link to your payment processing from anywhere. Learn more about our integration options by contacting us today.
