high risk payment processing blog

Online Fraud Trends (and How to Stay Ahead of Them)

With ecommerce steadfast in its growth, online fraud is following suit, and fraudsters’ tactics are becoming increasingly sophisticated. At High Risk Match, we understand the importance of staying ahead of these evolving threats. By knowing the types of fraud you’re likely to face and equipping yourself with the best solutions, you can secure your business’s future and protect it from whatever comes your way.

Know What You’re Up Against

Fraudsters are always on the prowl, and with them comes a slew of potential threats. However, understanding these threats will help you better equip yourself to circumvent their tactics and keep your business safe. Here are some of the types of fraud to watch out for:

Clean Fraud

Clean fraud is initially difficult to detect as fraudsters use stolen customer information that has been “scrubbed” and validated to appear consistent with the actual customer. Typically, they have more than one piece of information, such as the card number, name, and address associated with the account.

Friendly Fraud

Also known as chargeback fraud, friendly fraud occurs when someone makes an online purchase and later disputes the charges with their credit card company instead of requesting an exchange or return from the merchant first. This type of fraud can account for 40-80% of all fraud losses, resulting in chargebacks, lost goods, and double refunds.

Refund Fraud

In refund fraud, fraudsters exploit the refund process by making purchases and then asking for a refund (claiming the items are either damaged or undelivered) once they receive them. They have no intention of returning the items, so they end up with both your inventory and your money.

Payment Fraud

Hackers steal customers’ sensitive information and use it to make online purchases or create new accounts. Sometimes referred to as identity theft, payment fraud is usually only discovered once the customer disputes the charges and chargebacks are issued by the bank.

Phishing

Phishing is one of the most common ways fraudsters access sensitive information. They typically use email or text messages to act as an authentic merchant, redirecting clients to illegitimate websites to capture their credentials. This data is later used to make fraudulent purchases.

Credit Card Testing

Fraudsters use card testing to determine the validity of multiple (even hundreds of) stolen credit cards at once. Using a merchant’s checkout page, through a script or a bot, they verify the stolen information based on whether the transaction is approved or declined. This also allows them to scrub the data for later use in clean fraud, resulting in a dangerous (and costly) cycle of stolen data, and loss of revenue and customer trust.

Be Steps Ahead with Fraud Protection Tools

Adding multiple layers of security is one of the easiest ways to minimize losses and improve customer experience. At High Risk Match, we offer a comprehensive range of online fraud protection tools designed especially for small to medium-sized businesses. Here are some key tools to consider:

Standard Tools

Card Verification Value (CVV)

The CVV is a unique three or four-digit number assigned to each credit card, which confirms the customer knows the code or has the card in hand. Requiring CVVs adds an extra layer of security, helping to cut down on clean fraud and ultimately reducing chargebacks, manual reviews, and false positives.

Address Verification Service (AVS)

The AVS verifies the information exchanged between merchants and card issuers before the transaction is authorized. It matches the mailing and/or billing address provided by the cardholder to that linked to the card.

Advanced Tools

Card Tokenization

Tokenization replaces credit card details with a unique identifier (the “token”), ensuring sensitive data is not stored by the merchant. This helps decrease threats such as phishing, payment fraud, or identity theft. Tokens can be used for later transactions, while data is securely stored.

High Risk Match Vault

Our Vault resides on the High Risk Match Gateway to securely store data, including tokens and customer information. Merchants can create customer profiles to facilitate future transactions and update records and information in real-time.

Hosted Tokenization (HT)

Similar to tokenization, HT collects credit card information on the merchant’s behalf, and a token is returned to complete the transaction.

High Risk Match Essential

Our advanced fraud protection platform is designed with you in mind. Essential uses artificial intelligence (AI) to assess customer transactions in real-time, giving you the ability to approve or decline transactions based on predetermined risk parameters. This solution offers fully automated order decisioning, lowering the risk of refund fraud, chargebacks, and false positives.

3-D Secure 2.0 (3DS 2.0)

The industry standard for reducing instances of fraud during card-not-present transactions, 3DS 2.0 provides real-time authentication of the customer to their card issuer, and shifts liability to the issuer for authenticated transactions. This improves checkout speed, security, and cart abandonment rates while reducing occurrences of credit card testing.

Strategize to Thrive

Plan, protect, and prevail. Preventing ecommerce fraud can be simple and easy. Sure, there are many ways fraudsters can intrude, but with an effective fraud strategy and the right safeguards in place, you’ll be able to lock them out (and keep them out). And although there is no one-solution-fits-all approach when it comes to fraud protection, there are effective ways to mitigate their tactics:

Stay Attentive

Knowing your clients and understanding their habits will help you stay on top of any irregular activity and tip you off if something is illegitimate. Higher purchase amounts than normal, using multiple credit cards, or various attempts at purchasing are all reasons to be suspicious of a sale. More often than not, if it doesn’t feel right, it’s not.

Create a Multi-Layered Shield of Defense

Reinforcement is key. One of the most effective ways to keep threats at a minimum is to layer your prevention tools. High Risk Match allows you to customize your approach, set transaction amount limits, and implement auto-decisioning in Checkout. So, if a transaction doesn’t pass the first check (or layer), it is automatically declined, making it harder for fraudsters to infiltrate your secure system.

Triumph Over Trends

Set yourself up for success and boost sales with a fully-integrated ecommerce solution that comes with the full stack of options, so you can build a strong, nearly impassable system. Implement the right tools and safeguards today and get back to what really counts—your bottom line.

Take advantage of solutions like High Risk Match and enjoy the freedom of growing the business you’ve always envisioned. Stay ahead of online fraud trends, protect your business, and secure your future with High Risk Match.

For more information on how High Risk Match can support your business, contact us today.

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Keywords: online fraud, ecommerce fraud, fraud prevention, fraud protection tools, High Risk Match, secure transactions, card-not-present fraud, identity theft, chargebacks, fraud trends

Tags: #OnlineFraud #FraudPrevention #EcommerceSecurity #HighRiskMerchant #SecureTransactions #Chargebacks #IdentityTheft #FraudTrends

high risk payment processing blog

What Are the Best Payment Options for Travel Agencies?

Introduction

Travel agencies are crucial in planning travel experiences, but managing payment processing can be tricky. From handling flight cancellations to managing international transactions, the right payment processing solution is essential. High Risk Match offers specialized solutions designed to simplify these challenges and ensure smooth transactions. Let’s explore how our services address common issues and why we’re the best choice for your payment processing needs.

Understanding Payment Processing for Travel Agencies

Payment processing involves more than just accepting payments. It’s about managing various transactions smoothly. High Risk Match provides tailored solutions to streamline this process and meet the unique needs of travel agencies.

1. Handling Flight Cancellations and Refunds

The Challenge: Flight cancellations and refunds can be complicated and often lead to chargebacks and customer complaints.

Our Solution: High Risk Match simplifies managing cancellations and refunds with advanced systems. Our solutions ensure quick and accurate refunds, reducing disputes and enhancing customer satisfaction. Our support team is available 24/7 to resolve issues promptly.

2. Managing Chargebacks

The Challenge: Chargebacks from disputes or fraud can hurt your financial stability and reputation.

Our Solution: We offer robust chargeback management tools to handle disputes efficiently. High Risk Match’s fraud detection and prevention systems minimize chargebacks, protecting your revenue and maintaining customer trust.

3. Handling International Transactions

The Challenge: International transactions can be confusing due to currency conversion issues and extra charges for clients.

Our Solution: High Risk Match supports dynamic currency conversion, allowing customers to pay in their preferred currency. This feature simplifies international transactions and improves the customer experience.

4. Managing Pre-Authorization Holds

The Challenge: Placing pre-authorization holds on customer cards can be complex and lead to disputes.

Our Solution: Our flexible pre-authorization management systems handle holds efficiently, reducing disputes. High Risk Match ensures smooth processing of pre-authorizations, fostering transparency and trust.

5. Enhancing Customer Support

The Challenge: Effective customer support is crucial for handling payment issues, especially with bookings and transactions.

Our Solution: High Risk Match provides exceptional customer support to address payment issues quickly. Our team is available around the clock to ensure smooth operations and high customer satisfaction.

6. Integrating with Travel Management Platforms

The Challenge: Integrating payment solutions with travel management systems can be challenging.

Our Solution: We offer seamless integration with various travel management platforms, ensuring smooth payment processing. High Risk Match’s solutions minimize disruptions and enhance efficiency.

7. Handling Seasonal Fluctuations

The Challenge: Managing payment processing during busy seasons can strain your systems.

Our Solution: High Risk Match provides scalable solutions to handle seasonal peaks effectively. Our payment systems manage increased transaction volumes during busy periods without performance issues.

Best Practices for Travel Agency Payment Processing

To ensure efficient and secure payment processing, follow these best practices:

  • Adopt Robust Security Measures: Ensure PCI DSS compliance and conduct regular security assessments. High Risk Match’s systems offer advanced fraud protection.
  • Offer Diverse Payment Options: Provide various payment methods, including credit cards, debit cards, and digital wallets, to meet customer preferences.
  • Regularly Update Software and Hardware: Keep your payment technology up to date to enhance efficiency and security.
  • Train Employees on Best Practices: Educate staff about payment processing best practices and fraud prevention.
  • Implement Fraud Prevention Tools: Use advanced fraud detection tools to monitor transactions and reduce the risk of fraud.

Why High Risk Match Stands Out

High Risk Match offers tailored payment processing solutions specifically for travel agencies. Our comprehensive approach ensures secure and efficient transactions, allowing you to focus on delivering excellent travel experiences.

Contact Us Today:

Explore Our Solutions:

Request a Demo: See our payment solutions in action by scheduling a demo today.

Get Started: Discover how High Risk Match can streamline your payment processing.

Schedule a Consultation: Connect with our experts to discuss your needs and find the perfect solution.

Tags

  • Payment Processing
  • Travel Agency Solutions
  • Flight Cancellations
  • Chargeback Management
  • Currency Conversion
  • Pre-Authorization Holds
  • Customer Support
  • Travel Management Integration
  • Seasonal Transaction Management
  • High Risk Match

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